Welcome Home!
Welcome to your London flat!
To ensure a pleasant and smooth stay, please review the following guidelines and essential information about the flat in the Clerkenwell neighbourhood of London.
Address: 5 Clerkenwell Close, EC1R 0DY, London.
Check-In & Check-Out
Check-in: Self check-in from 5:00 PM onwards.
Check-out: By 11:00 AM.
Key Access: Upon arrival, please contact host on WhatsApp. A member of our team will open the door remotely and will let you into the property. 2 sets of keys will be available for your stay.
Amenities & Instructions
Wi-Fi Network: Hyperoptic Fibre 7D83
Password: 7M3CdtcttjHbH4
Kitchen: Fully equipped with appliances, utensils, and basic cooking essentials.
Laundry: The washing/drying machine is available for guest use.
House Rules
No Smoking: This is a non-smoking flat. Please do not smoke inside the property.
Quiet Hours: Between 10:00 PM and 8:00 AM. Please be considerate of neighbours.
No Pets Allowed: To ensure allergen safety for all guests.
Guests: Only registered guests are allowed overnight.
Checkout Checklist
- Please be sure to empty the rubbish bin.
- Before leaving, double-check that all windows and back door are locked.
- Leave the keys on the black sideboard at the entrance.
- Since you won’t have the keys to lock the door, please ensure the entrance door is properly closed after leaving the flat.
Once you’re outside without the keys, simply close the door and keep pulling until you hear the door’s mechanism automatically locking it. This should take about 10 seconds.
Health and Safety Information
Ensuring your safety and well-being during your stay is our top priority. Please review the following health and safety guidelines, which include the locations of emergency equipment and good practices to keep the environment safe.
Emergency Equipment Locations
First Aid Box: The first aid box is located inside the closet between the bathroom and bedroom on the top shelf to the right. It contains essential medical supplies, including bandages, antiseptic wipes, and other basic items for minor injuries.
Fire Extinguisher: The fire extinguisher is also inside the closet between the bathroom and bedroom, mounted on the left-hand wall for easy access in case of emergencies.
Fire Blanket: The fire blanket is stored in the top outside cabinet by the stove in the kitchen. Use the fire blanket to smother small fires, especially those that may occur on the stovetop. To use, pull the tabs to release the blanket, spread it out, and carefully place it over the flames to extinguish the fire
Please familiarize yourself with the location of these items and refer to this guide for safe and proper use.
Operating the windows & Doors
This guide provides instructions for safely and effectively operating the windows and doors in the apartment. If you encounter difficulty or are unsure of the operation, please seek assistance before applying force.
Back Door (Patio Door): The lever handle on the back door has two distinct positions for locking and unlocking. Please refer to the provided video to familiarise yourself with the correct method of securing and opening the door.
Back Windows: These sash windows open and close by unlocking the latch and pulling up the lower window section. Ensure the latch is securely re-locked after closing.
Front Windows (Kitchen & Bathroom): These windows have a tilt-open option, allowing ventilation while maintaining privacy within the flat. Use this position to keep the space airy without compromising privacy.
Appliances
This guide provides instructions for using the appliances in the flat. For further assistance, feel free to reach out.
Washing Machine / Dyer:
Refer to the provided table for an overview of the available wash and dry cycles, along with recommendations for each setting based on your needs.
Boiler / Heating system:
The boiler is set to operate automatically. Leave the dial in its current position to allow it to turn on and off based on temperature and time settings.
Thermostat:
Located in the entrance hallway, the thermostat should be set below 10°C. This setting ensures that the boiler takes primary control of temperature regulation and timing.
Locking hub:
This device enables remote door locking and unlocking. Please ensure it remains plugged in and powered on at all times for uninterrupted operation.
Door Lock:
The door lock can be operated remotely or manually. To unlock manually, turn the dial to the left; to lock, turn it to the right.
Nespresso Coffee Machine:
If you’re new to using this machine, simply press the power button once to turn it on. Insert a coffee capsule with the foil side facing you. When the lights stop flashing, select your preferred cup size (small or large).
Shower / Bathtub:
To switch from bath to shower, pull the round knob upward once the water is running. This will divert the water to the shower hose. You only need to do this once per shower session.
General Waste Bins:
Located at the rear of the property, accessible through the patio door. Please place general waste in the black bins and securely close the lids to deter animals.
Recycling Bins:
Recycling can be placed in the large green bins, also located at the rear of the property.
Emergency Contacts
Emergency Services (Fire, Police, Ambulance):
Dial 999 for immediate assistance in case of a critical emergency.
Non-Emergency Police (Local Issues):
Dial 101 for police assistance with non-urgent matters.
Nearest Hospital with 24-hour A&E (Accident & Emergency):
[Insert the nearest hospital name, address, and phone number]
NHS 24-hour Medical Helpline (Non-Emergency Medical Advice):
Dial 111 if you need medical help fast but it’s not a life-threatening emergency.